Customer Care

Our commitment to you!

As a people focussed business we're we take a lot of pride in what we do, we want to make sure our customers are happy.  We put a lot of care into what we make, selecting items and ensuring the best experience for all involved in making it.  We've done all we can to give you an easy and simple no quibble returns policy.  We're working towards sustainability in our products and packaging so you can rest assured shopping with us can be guilt & worry free. 

 

In the event you're unhappy with any products or services received from us, then please do get in touch, make sure we've got your number and we'll give you a call and do what we can.  Or if you've just got questions or queries about our products you'd like to check out before you buy.  

 

Get in touch using: shop@goodthingscollective.co.uk

We appreciate your custom and all feedback, we don't claim to be perfect, but we do what we can to listen to you and learn from it whenever we can so we can do better next time.